WhatsApp gets new features every now and then, and every update makes the app more stable.
However, after installing the latest update, WhatsApp users are facing an unusual problem.
If youve been facing a similar problem recently, continue reading the guide.
This indicates that you have an unread message.
This feature allows you to know when someone replies to you and whom to reply to first.
However, after installing the latest update, the feature does not function well.
WhatsApp is receiving new messages, but the chat isnt jumping back to the top.
So, users have been forced to scroll through the chat to see who messaged them.
The bug affects both the Android and iOS versions of the app.
Since its a bug related problem, you cant do much to resolve it.
you’ve got the option to just wait until the new update rolls out and fixes the problem.
Meanwhile, you might try these workarounds that seem to help a few users.
Some of the WhatsApp apps processes can experience problems due to conflicts with other apps.
Since you dont know the actual reason for the problem, its recommended to Force Stop the WhatsApp app.
Chances are that an update attempting to fix the previous issues has already been rolled out.
3. dump the WhatsApp App Cache
Many Reddit users found clearing the WhatsApp App Cache helpful.
If youre still experiencing problems, you better flush the WhatsApp App Cache.
To scrub the WhatsApp cache, stick to this.
Long press the WhatsApp App Icon on your home screen and selectApp Info.
On the App Info screen, selectStorage Usage.
On the Storage Usage, selectClear Cache.
To reinstall the WhatsApp app, long press the app icon on your home screen and selectUninstall.
On iPhone, you oughta selectRemove App > Delete App > Delete.
Once uninstalled, roll out the app again from the Google Play Store or Apple App Store.
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