The one problem that Samsung Galaxy Phone users often face is the call drop issue.
Recently, we received many messages from Samsung users complaining about intermittent call drop issues.
Below, we have shared a few simple workarounds to fix call drop issues on a Samsung Galaxy smartphone.
A simple restart can sometimes fix complicated phone problems, including call drop issues.
You should understand that call drops are not directly linked to bugs and glitches, but sometimes they work.
So, reset your Samsung Galaxy Phone before trying the next methods.
Chances are that your telecom provider is experiencing temporary problems, which is causing call drop issues.
you’re free to ask your friends who use the same connection whether they face the same problem.
If they also experience call drop issues, you must ask your telecom provider to resolve them.
Once the radio communications are turned off, the Galaxy phone randomly dropping calls issue will likely be resolved.
So, fire up the notification center on your Samsung Galaxy phone and tap the Airplane mode icon.
Once enabled, wait for a minute and turn off Airplane mode again.
Turn on the WiFi Calling
WiFi Calling is a feature for users living in low or bad connectivity areas.
It lets users make and receive calls using a WiFi internet.
Heres how you might enable WiFi calling on a Samsung Galaxy phone.
Open theSettingsapp on your Samsung Galaxy phone.
Next, tap onConnections.
On the Connections, turn on the toggle forWiFi Calling.
Launch theSettingsapp on your Samsung Galaxy phone.
When the prefs app opens, tap onConnections.
On the Connections screen, tap onMobile Networks.
On the Mobile Networks, tap onNetwork Operators.
On the next screen, activate the toggle forSelect Automatically.
Your phone will now choose the best mobile connection for you.
This option is likely to fix the Call drop issue.
you might fix this issue by removing and reinserting the SIM card on your Galaxy phone again.
So, use a SIM ejector to bring up the SIM card tray and remove the SIM Card.
Once removed, clean the SIM card with any soft fabric and reinsert it.
Clearing the existing cache file saved by the Phone app can rule out a corrupted cache.
Heres how to scrub the Phone App Cache on a Samsung Galaxy Phone.
Open theSettingsapp on your Samsung Galaxy Phone.
When the parameters app opens, tap onApps.
On the Apps, find and tap onPhone.
On the App Info screen, tap onStorage.
On the Storage screen, tap onClear Cache.
After clearing the Phone App Cache, open it and make a call.
Check whether the call drop issue is fixed.
Reset the internet configs
Resetting the internet configs will remove all custom configs that may conflict with the calls.
So, if the call drop issue hasnt yet been fixed, resetting the connection options is essential.
When the configs app opens, tap onGeneral Management.
On the General Management screen, tap onReset.
On the Reset screen, tap onReset web link controls.
On the Reset web link prefs screen, tap onReset prefs.
This is how easy it is to reset all data pipe controls on your Samsung Galaxy phone.
Install pending software updates
Software updates are important for a phones proper functioning and stability.
If youre experiencing call drop issues on your Samsung Galaxy phone, its likely due to a software bug.
So, checking for the software updates and installing all pending ones is recommended.
After the update, check whether the call drop issue is fixed.
To upgrade your Samsung Galaxy phone, open theSettingsapp.
Scroll down and tap on Software Update.
On the Software Update screen, tap onDownload and Install.
Now, your phone will look for all available updates.
If any update is pending installation, install it.
it’s crucial that you contact your telecom provider and ask them to fix the issue.
You also need to explain to them all the troubleshooting steps youve tried to fix the problem.
The telecom operator will look into the issue and provide a solution.
They may even ask you to get your SIM replaced.
This guide is about how to fix the call drop issue on a Samsung Galaxy phone.
If you have followed all the methods carefully, the call drop issue is likely already fixed.
Also, let us know which method helped you fix the call issue.
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