Several users have reported that Windows File Explorer is crashing and showing an NTDLL.DLL error alert.
The File Explorer crash is accompanied by the NTDLL.DLL message, preventing users from using the File Explorer.
If you are a Windows user facing the same problem recently, continue reading the guide.
The File Explorer NTDLL.dll crashing issue in Windows appears due to various reasons.
The reasons can range from compatibility issues to bugs in the operating system.
Heres what you could do to fix it.
1. reset your gear
If your File Explorer crashes suddenly, reset your PC.
This will terminate all background apps, processes, and services, which may fix the problem.
To start your Windows PC, smack the Windows Start button and then the Power options.
Under Power Options, select Restart.
Restart the Windows Explorer
If restarting your PC doesnt help, reset your Windows Explorer.
Heres what you’re gonna wanna do.
First, select Windows search and throw in in Task Manager.
Next, fire up the Task Manager app from the list.
On the Task Manager, switch to theProcessestab.
Now file Windows Explorer.
Right-select it and selectRestart.
Or else, select Windows Explorer andRestart Taskat the top-right corner.
Your display will go black for a second.
This confirms that File Explorer has been restarted on Windows.
Outdated graphics drivers often cause File Explorer ntdll.dll crash errors.
To fix the problem, you gotta modernize your graphics driver.
- poke the Windows 11 search and punch in inDevice Manager.
Next, launch the machine Manager app from the list.
When the rig manager opens, expand theDisplay Adapters.
Right-tap on your graphic adapter and selectUpdate driver.
On the Update driver prompt, selectSearch automatically for the drivers.
you should probably follow the on-screen instructions to complete the driver update process.
Reinstall the Display Adapters
Reinstalling the display adapters has helped many Windows 11 users fix ntdll.dll File Explorer crash.
Hence, you might try doing it as well.
Heres how you’ve got the option to reinstall the display adapter on Windows.
Open theDevice Manageron your Windows 11 PC.
When the rig Manager opens, expand theDisplay Adapterstree.
Right-punch your current display adapter and selectProperties.
On the Properties, selectUninstall gadget.
On the confirmation prompt, selectUninstall.
ensure to reset your PC to reinstall the display driver again.
Its part of the Windows OS, but only some users know about it.
Heres how to launch the troubleshooter on Windows.
First, punch Windows Search and bang out in System Maintenance.
Then, from the list of apps that appears, selectPerform recommended maintenance automatically.
This will open theSystem Maintenance troubleshooter.
The system Maintenance troubleshooter will run and find the problem.
you’re free to also try running this troubleshooter as an administrator.
Hence, you’re able to flush the file explorer history to fix the problem.
Heres what you oughta do.
- opt for Windows Search and key in in File Explorer Options.
Next, open theFile Explorer optionsfrom the list of matching results.
On the File Explorer options, switch to theGeneraltab.
At the Privacy section, tap on theClearbutton.
Once done, click theOKbutton to end the File Explorer options.
Thats how easy it is to clear file explorer options on the Windows operating system.
Perform a Clean Boot
Lets say you have about 40-50 programs installed on your box.
Some apps may run in the background even when you are not actively using them.
In such a case, its recommended to perform a clean boot.
Clean boot means disabling all third-party software at startup.
When your PC restarts, it will only run Microsofts services, which are important for its proper functioning.
Heres how to perform a clean boot.
- tap on Windows Search and throw in in msconfig.
Next, launch the System Configuration app from the list.
On the System Configuration, switch to theServicestab.
Next, check theHide all Microsoft servicesoption at the bottom left corner.
Once youve completed the steps, click theDisable Allbutton at the bottom right corner.
After applying the changes, shut the System Configuration window.
Now power cycle your Windows computer.
This should fix the File Explorer NTDll.dll crashing issue on Windows.
SFC, or System File Checker, is an important Windows tool that scans and fixes corrupted files.
Heres how to run it.
- choose Windows search and key in in Command Prompt.
Next, right-choose the Command Prompt and selectRun as administrator.
When the Command Prompt opens, execute the given command:
sfc /scannow
3.
Now, wait patiently for the scan to complete.
Once completed, power cycle your gear.
Thats how easy it is to initiate the System File Checker tool on Windows.
This should fix the File Explorer crashing on Windows problem.
Having an updated operating system has many benefits.
you could use new features, rule out the incompatibility issue, etc.
Head toSettings > Windows Update > Check for updatesto update the Windows operating system.
This will automatically check and plant the latest version of Windows on your PC.
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