While the Instagram app is feature-rich, a few features may sometimes malfunction.
For example, many users have recently claimed their Instagram video freezes, but the audio continues.
The video can be on your Instagram feed, story, or reel.
So, if you are experiencing video freezing issues on Instagram, continue reading the article.
Below, we have shared all possible methods to fix Instagram Stories keep freezing issue.
Why is Instagram Video Freezing?
If an Instagram video freezes but the sound continues, this is usually a problem with your internet.
If your internet is not stable, you will experience such problems.
Below, we have listed all possible reasons why Instagram videos stop after a few seconds or freeze.
Check Your Internet Connection
This is the first thing you should do once you notice Instagram videos freezing.
If your internet is not stable, Instagram videos will fail to play or wont load.
Hence, before following the next methods, head to the fast.com website and confirm your internet is stable.
If you have internet issues, you could try switching to a different internet or mobile data.
Updating the Instagram app will possibly remove the bugs or glitches preventing Reels or Stories from loading properly.
So, head to the Google Play Store or Apple App Store and modernize your Instagram account.
Once updated, fire up the app and play the Reels/Stories again.
And when the servers are down, the Instagram video will freeze no matter how hard you try.
To see if Instagrams servers are down, check out thiswebpagefrom Downdetector.
If the servers are down, you must wait until the service is restored.
Force Stop & reopen the Instagram app
Force closing is an evergreen solution to various Android app problems.
So, if any background process is interfering with the Instagram apps functionality, it will be fixed instantly.
Heres how to force-stop the Instagram app.
First, long press on the Instagram app icon and selectApp Info.
Tap theForce Stopoption on the App Info screen.
This will force stop the Instagram app.
Now launch the Instagram app again.
Disable Instagrams Data Saver Mode
Data Saver mode on Instagram is useful as it reduces data consumption.
However, the same feature can sometimes interfere with stories playback.
Heres how to turn it off.
- initiate the Instagram app and tap theProfile Pictureat the bottom-right corner.
On the next screen, tap on thehamburgermenuat the top-right corner.
Select configs From the list of options that appear.
On tweaks, selectAccount.
On the Account screen, tap onMobile data use.
Next, in the mobile data parameters,turn offthe toggle forData Saver.
This will disable Instagrams Data Saver Mode.
Once disabled, recheck the Instagram Story; it wont freeze this time.
This process lengthens the connection time and creates video playback issues.
Hence, turn off the VPN/Proxy apps and then play the Instagram video again.
Clear Instagram Cache and Data
Apps like Instagram use cached data to provide a smooth user experience.
However, if this cached data gets corrupted for any reason, it will create problems.
Heres how to scrub the Instagram app cache on Android.
Long press on the Instagram app icon and selectApp Info.
On the App Info screen, tapStorage usage.
On the Storage usage, tap on theClear Cachebutton and then onClear Data.
This will reset the Instagram apps cached data.
Once done, reopen the Instagram app and sign in to your account.
The beta release of the Instagram app often has bugs & glitches that may ruin the in-app experience.
Occasionally, you may face issues like Stories freezing, feed not loading, etc.
it’s possible for you to eliminate all such issues by leaving the Instagram Beta Programme.
Heres what you oughta do.
Launch the Google Play Store and search forInstagram.
- kick off the official Instagram app listing.
Next, move down to the App Support section.
Tap on theLeaveon the Youre a beta tester.
On the confirmation prompt, tapLeave.
This will immediately leave the Instagram beta program.
Next, update the Instagram app to switch back to the stable version.
Not only that, but they even claimed to handle the issue just by freeing up some storage space.
Removing unused apps or games is the best way to get started.
you’re free to also try clearing the junk files, duplicate photos/videos, duplicate contacts, etc.
Heres what you should probably do.
- launch the Instagram app and tap on yourprofile pictureat the bottom right.
On the Profile screen, tap on thehamburger menuat the top right.
On the menu that appears, selectSettings and Privacy.
Now scroll down to the bottom and tap onLog out.
This will log you out.
Once logged out, access to your Instagram account again.
Reinstall the Instagram App
If Instagram Stories are still freezing, you should reinstall the Instagram program.
Reinstallation is the only remaining option for dealing with Instagram video freeze issues.
However, reinstallation will remove your account details and all saved data.
To reinstall the Instagram app, press the Instagram app icon and select Uninstall.
Once uninstalled, set up the Instagram app again.
This should fix the issue.
you’re free to try doing that as well and see if it works.
Launch theSettingsapp on your iPhone.
When the prefs app opens, tap onWiFi.
Next, tap the(i)icon next to the WiFi web link youre currently connected to.
On the next screen, tap onPrivate WiFi address.
On the Private WiFi Address screen, selectOff.
8 Ways to Fix it
