Skype is one of the best and most used video calling and collaboration solutions for business and personal users.

We are pretty sure that every person in this world knows about Skype.

Skype is available on almost all major platforms, including Android, iOS, Windows, Linux, etc.

Close the Skype App

Skype allows users to make free video and voice calls.

However, like all other video calling apps, Skype has some problems.

Recently, more and more Skype users are complaining that Skype calls dont go through an error alert.

Windows Key + R

So, lets explore a few best methods to fix Skype calls dont go through the issue.

While its not sure that deleting the file will fix Skype errors, it does not harm.

First of all, fire up the Task Manager, and from there, close theSkypeapp.

RUN dialog box

In the next step, pressWindows Key + R, which will open up the RUN dialog box.

On the RUN dialog box, you better bang out in%appdata%skypeand then press Enter.

  1. you gotta find and delete the shared.xml file.

open Skype

Now restart the computer, and the Skype errors will probably be fixed.

First of all, openSkypeon your Windows computer.

Once updated, start your rig, and you’re free to use Skype without errors.

Help > Check for Updates

Reinstall Skype

If the Skype calls dont go through, you gotta reinstall Skype.

Reinstalling the tool will reset all user-made prefs, probably fixing the error messages.

So, heres how you could reinstall Skype on Windows.

Control Panel

First of all, open theControl Panelon your Windows computer.

Now, on the Control Panel, search for Skype.

Once done, choose it and select Uninstall

4.

Uninstall

Once uninstalled, reinstall the software again.

Check the Internet Options

Skype errors like calls dont go through can also occur due to internet options.

Most of the time, the incorrect internet parameters lead to Skype errors.

Internet Options

First, press Windows Key + S and pop launch the search box; you better enter Internet Options.

OpenInternet Optionsfrom the list.

On the internet options, head to the Advanced tab.

Advanced

Finally, press Apply and then on Ok.

Thats it!

Now reboot your machine for the changes to take effect.

System Restore

Well, System Restore restores the operating system to the previous restore point.

Enable the options

That means system restore will delete essential tweaks and data that has been saved after creating a restore point.

So, verify to back up your important files and passwords before you perform a system restore.

Heres how to perform a System Restore on Windows 10.

System Restore

First of all, fire up the Control Panel.

On the control panel, search forSystem Restoreand open it.

opt for restore point and then press Next

4.

Click the restore point

Now follow the on-screen instruction to complete the System Restore.

Now kickstart your box and kick off the Skype app.

This will most probably fix the Skype error messages.

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Let us know in the comment box below if you know any other method to fix the Skype errors.

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