Even though Snapchat is a great photo & video sharing app, its not free from bugs & glitches.
At times, Snapchat users face problems using the apps core features.
For example, many Snapchat users recently got a Tap to Load message on the Snaps.
According to them, the Snapchat app is stuck while loading a snap.
Also, a few users have reported Snapchat Not loading snaps at all.
So, if you are dealing with such issues on your Snapchat app, continue reading the article.
For various reasons, Snapchat may fail to load snap, and internet problem is often the prominent cause.
Below, we have shared some of the best ways to fix Snapchat not loading snaps issue.
Why is Snapchat Not Loading Snaps?
Snapchat may fail to load snaps due to various reasons.
Below, we have listed all possible reasons for Snapchat not loading snaps.
Here are the best ways to fix Snapchat not loading snaps.
1. reset your Smartphone
Before following the next methods, double-check to reset your phone.
Restarting the phone is a good idea, especially if you last did it a while ago.
Restarting will possibly fix most Android or iOS problems and remove all bugs preventing Snapchat from loading the snaps.
To reboot your phone, press and hold thePower buttonand choose the Restart/Reboot option.
After the restart, open Snapchat and recheck the Snaps.
So, before you try the next methods, check whether your phone is connected to an active internet.
Server outages are very common, and similar apps face this issue.
you could checkSnapchats Status Pageto confirm whether Snapchat is down.
If the servers are down, you must wait until the services are restored.
Disable Snapchat Data Saver Mode
Snapchat has a Data Saver Mode that reduces mobile data usage.
However, when the feature is turned on, you must manually load the content line lenses and Snaps.
If that is the issue, you must shut down the Data Saver Mode on Snapchat.
Heres how to disable Snapchat Data Saver.
Open theSnapchatapp on your smartphone.
Next, tap on yourBitmoji avatarat the top-left corner.
On the Profile screen, tap on theSettingsgearicon.
Now scroll down and tap on the Data Saver.
On the Data Saver screen, uncheck the Data Saver
Thats it!
This will suspend the Data Saver mode of the Snapchat app.
Sometimes, the battery optimization mode interfaces with the apps functionality.
Hence, you might shut down the Battery Optimization for Snapchat to fix the problem.
Open your Android App Drawer and selectSettings.
On the prefs, scroll down and tapBattery.
On the Battery, scroll down and tapMore parameters.
On More options, tap onOptimise battery use.
Now selectSnapchatfrom the list of apps and selectDont optimize.
After making the changes, rerun the Snapchat software.
This time you wont face Snapchat Snaps not loading problem.
As a result, it’s possible for you to face problems while viewing the Snaps.
Hence, you should turn off the Power Saving mode to see if Snapchat problems get resolved.
Open your Android App drawer and selectSettings.
On tweaks, tap on theBattery.
On the Battery screen, tap on thePower Saving Mode.
Now deactivate the toggle forPower Saving Mode.
So, its recommended to erase the Snapchat App Cache as well.
Heres what you’re gonna wanna do.
- launch the Snapchat app and tap on yourBitmoji avatarat the top-left corner.
On the profile screen, tap on theSettings gearicon.
On configs, scroll to the Account Actions and tapClear Cache.
Next, on the Clear Cache confirmation prompt, tap theContinuebutton.
Thats how easy it is to erase the Snapchat cache.
8. tune up your Snapchat App
Updating the app is an evergreen way to fix various problems.
If your problem hasnt yet been fixed, its best to update the Snapchat app.
The version of the Snapchat app youre using has a bug thats preventing the Snaps from loading.
you’re able to easily get rid of such bugs by updating your Snapchat app.
Reinstallation will rule out all bugs and file corruption issues.
When you reinstall an software, all saved data and leftover files related to the apps are removed.
To reinstall Snapchat, long press on the Snapchat app icon on your home screen and select Uninstall.
Once uninstalled, plant the app again.
This should fix the Snapchat Snaps not loading issue on your gadget.
Contact Snapchat Support
If you have followed all methods, chances are that Snapchat is not loading.
The snap issue is already fixed.
Snapchat has an excellent support team that can help you troubleshoot many issues related to the app.
you gotta reach the controls menu in the Snapchat app and then select Help.
From there, select Contact Us and fill out the form.
you might also contact Snapchat Support from thiswebpage.
Another option is to reach out to Snapchat on Social Media Platforms likeTwitterorFacebook.
Your goal is to ping the Snapchat support team and explain to them the problem youre facing.
Also, you must tell them everything youve tried to fix the issue.
If the problem is on their side, it will be fixed within hours or days.
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