With that huge allowance, you might easily send a full-length movie on a chat.

Today, Telegram is mainly used to download media files on phones.

While the app is good, it may fail to download media on your phone.

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Things become more frustrating when Telegram stops downloading the file when it is almost finished.

Why is Telegram Media Not Downloading?

There could be various reasons why Telegram is not downloading the media files.

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These could range from an ISP blocking the app to server-side issues.

Its also possible that your phone is not connected to a stable internet connection.

Here are a few possible reasons why media fails to download on Telegram.

App Info

These are the most common reasons Telegram is not downloading media issues.

Now, lets check out the troubleshooting methods to fix the problem.

Internet is a requirement for instant messaging features and media downloads.

Force Stop

And Telegrams failure to download media files can indicate unstable or no internet connectivity.

it’s possible for you to visit sites like fast.com to check whether your internet is working.

Even if youre connected to the internet, look for the connection drops and resolve it.

Settings

Also, when Telegrams servers suffer an outage, most of the features wont work.

This includes messages not updating, Telegram stuck on updating, etc.

So, before trying the next methods, confirm whether Telegrams servers are up and running.

Mobile Network

you could check thisTelegram server status pageat Downdetector to confirm this.

You may be using an outdated version of Telegram on your phone, which is causing the problem.

Force Stop the Telegram App

The next step includes force-stopping the Telegram program.

Data Usage

Force-stopping the app may fix bugs and glitches preventing Telegram from downloading the media.

So, if Telegram not downloading media, its time to force stop the tool on your Android smartphone.

Force stop will eliminate all background processes related to the Telegram app on your phone.

Data Saving

To force stop the Telegram app on Android, follow these simple steps.

Long press the Telegram app icon on your home screen and selectApp Info.

On the App Info screen, tap onForce Stop.

toggle off the feature

The data saver mode of Android hibernates all background processes that use the internet.

Heres how to turn off the data saver mode on Android.

Open your Android app drawer and selectSettings.

Apps

When the options app opens, tap on theMobile web link.

On the Mobile web link screen, tap on theData Usage.

Now tap on theData Savingmode.

App Management

On the Data Saving screen,toggle off the feature.

Enable Background Data Usage for Telegram

The Telegram app needs access to the internet to download media files.

So, you should probably ensure the background data usage permission is enabled for the Telegram app.

Data Usage

Heres what you should probably do.

Open your Android App Drawer and tap onSettings.

On controls, scroll down and tap on theApps.

Background Data

On the Apps screen, tap onApp Management.

Now snag the Telegram app and tap onData Usage.

On the next screen, switch on the toggle forBackground Data.

Enable Mobile Data for the Telegram app on iPhone

Now, Telegram will continue downloading the media files even when its in the background.

This feature is supposed to save the mobile data.

Heres what you should probably do.

Enable Background Download on iPhone

After making the changes, reopen the Telegram app on your iPhone.

This feature allows Telegram to download the media files even when the app is not actively in use.

Heres what you’re gonna wanna do.

hamburger menu

When the connection fails, Telegram fails to download the media files.

Many users have reported that turning off the VPN apps fixed the Telegram not downloading media problem.

Heres how to enable automatic media download on Android when on cellular or WiFi.

Settings

  1. initiate the Telegram app on your Android rig and tap on thehamburger menuat the top left corner.

A menu will slide in; tap onSettings.

On the Telegram tweaks, scroll down and tap onData and Storage.

Data and Storage

Now, under the Automatic Media Download, enableWhen using Mobile dataandWhen Connected to WiFi.

This will activate the automatic media download on your Telegram app.

However, if your phone has low storage, you must turn off the automatic media download feature.

When using Mobile data

For example, you’re able to set the maximum photo and video file size.

Heres what you gotta do.

Now tap onWhen using Mobile dataand set the Data Usage toHigh.

Maximum video size

Now tap on theVideosand increase theMaximum video size.

  1. you gotta do the same forWhen connected to WiFi.

Thats how you’ve got the option to increase the maximum media download size of the Telegram app.

Storage Usage

Heres what you better do.

Long press theTelegram app iconon your home screen.

From the list of options that appears, selectApp Info.

Clear Cache

On the App info screen, tap onStorage Usage.

On the Storage Usage screen, tap onClear Cache.

Contact Telegram Support

Youre in for hard luck if Telegram is still not downloading media on your phone.

Contact Telegram Support

At this point, you cant do anything else apart from contacting the Telegram support team.

Telegram has a dedicatedsupport pagewhere you must describe your problem in detail.

you oughta put in your email address and phone number.

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After filing all details, grab the Submit button and wait until the problem is fixed.

Frequently Asked Questions:

Why is media not downloading in Telegram?

There are not one but several reasons for such problems.

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How to fix Telegram download stuck?

If your Telegram downloads are stuck, you must ensure enough free storage space is available.

If theres a shortage, reset the unwanted files, uninstall apps, etc.

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Why cant i download images from Telegram?

To download photos or other media files from Telegram, you better grant the app storage permission.

check that the app has the permission to access Storage.

Why is Telegram downloading so slow?

Telegrams slow download speed is often associated with Internet problems or jammed-up servers.

you’re able to check your internet speed and Telegrams server status.

However, that 2GB is of no use if Telegram is unable to download media on your phone.

So, follow all these solutions to resolve Telegrams inability to download media files on a smartphone.

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