The organization hence apologized.
None of us are content with the way this was taken care of.
So these men who work @ the Apple Store, refused to let in Somali/Sudanese students in.

Read the email below.
What people have seen and heard from watching the video on the web does not represent our values.
It is not a message we would ever want to deliver to a customer or hear ourselves.

Our employee immediately expressed his regret and apologized to the students.
None of us are happy with the way this was handled.
But we can all be proud of Kate, one of the senior managers at the Highpoint store.

She reassured these young men that they and their fellow classmates would always be welcome at our store.
The Apple Store Highpoint is staffed by people who share these values and illustrate our commitment to diversity.
Collectively they speak 15 languages, including Urdu, Portuguese, Arabic and Mandarin.
These are concepts and practices they know well, but can always stand to reinforce.
Respect for our customers is the foundation of everything we do at Apple.
Its the reason we put so much care into the design of our products.
Its the reason we commit ourselves to enriching peoples lives.
It is vague if any disciplinary measures were taken against the director included in the occurrence.
However, various sources acquainted with the circumstance say the representative hasnt been at the store subsequently.